Navakai
First, we answer our phones with a live voice. Then, we take the time to learn about your IT infrastructure. We find out how it relates to your company, and how you would like to see it grow. Next, we dedicate an account team to meet your organization's goals and objectives by structuring and delivering an IT maintenance agreement (NavaCare), a project, voice & data access, or a similar type of IT service in Colorado Springs.
Offering a money-back guarantee in the IT industry is not common. But then again, neither is Navakai. We are so confident that you will be happy with our services that we will put our money where our mouth is. If you are not satisfied with our NavaCare monthly IT support, within the first 60-days, we will issue a full refund. It's that simple. Click HERE for more information.
NavaCare On-Site
NavaCare is an Annual Maintenance Agreement that is designed to provide on-going support for your desktop, server, and/or network environments. We know that proper maintenance of computing systems is an important part of keeping your business running. The dynamic nature of IT means software and hardware must be maintained and updated to ensure the stable, secure, and reliable performance of your company. Click HERE for a .pdf flyer detailing our NavaCare On-Site product.
NavaCare Remote
Similar to NavaCare On-Site, NavaCare Remote is an Annual Maintenance Agreement that is designed to provide on-going support for your desktop, server, and/or network environments. Instead of putting a technician in your office the majority of the time like NavaCare On-Site does, NavaCare Remote offers automated maintenance combined with remote support from a dedicated Navakai Level-1 Technician. With a monthly cost of just $20.00 per desktop, this is a cost-effective way to support your network environment. Click HERE for a .pdf flyer detailing our NavaCare Remote product.
General IT Support
New installations, repairs, troubleshooting, and maintenance, all employ procedures that follow manufacturer's guidelines and Best Practices. Navakai’s Team of Microsoft Certified technicians know these guidelines and will work with you to provide the support for desktops and servers you need. Our Technicians are highly specialized and use their field experience to efficiently deliver our services. Fixing it right the first time saves you both time and money.
Network Engineering
For network equipment like firewalls, routers, and switches, Navakai maintains a Team of Cisco Certified Network Engineers. Whether it's a small firewall installation or a multi-site network deployment, our 25 years of field experience will ensure your project is successful. Navakai's Engineering Department also offers network assessments, security audits, and monthly network monitoring and notification services.
Network Equipment
Navakai covers your network equipment needs, from routers to firewalls to switches. By partnering with only the most reputable manufacturers, such as Cisco Systems, we bring you the highest quality equipment available. With the constant changes in technology, you need a trusted partner like Navakai that will take the time to learn about your business and recommend the products that are right for you.
Internet & Voice Access
We can help you get your business connected. Navakai works directly with top-tier providers like Xspedius Communications, Level3, and PCI Broadband. We will first assess your needs and match you with the right technologies and carriers. We will then establish the service on your behalf and support the service throughout your contracted term. We will also help you integrate your voice & data to your existing network infrastructure. Click HERE for a .pdf flyer detailing our Internet & Voice Access.
The ultimate goal of Navakai is to become your trusted partner in technology. From the very beginning, we will take the time to learn about your company and its Information Technology (IT) needs. We will look at your IT infrastructure and analyze what's working well and what could be improved. We then structure a solution which will best meet your needs for today as well as tomorrow. Throughout the entire process, we will demonstrate our dedication to exceptional customer service. From answering the phone with a live voice, to having proactive quarterly customer assessments, Navakai is committed to providing you with a positive experience. So, whether you need on-going assistance with an IT Maintenance Contract (NavaCare), help completing an IT project or installation, or guidance finding voice & data service, your Team at Navakai will ensure you have the best solution.
Navakai is a Managed Service Provider (MSP) that can help your business “navigate” the sometimes choppy waters of technology. We have taken over 25 years of combined field experience to assemble one of the best technical teams in the industry. Our commitment to your organization is that we will develop a long-term partnership that delivers the highest value of technical competence combined with exceptional customer service.
Founded by Shawn Morland and Davin Neubacher, Navakai, is a privately held company that incorporated in October of 2001. From the day we opened our doors, Navakai's goal was to provide quality, cost-effective IT support and internet alternatives for small to medium-sized businesses in the community.
Navakai is a focused company; we specialize in a few core areas of IT and do them well. Our experience in the industry, combined with our extensive IT knowledge, allows us to provide companies a high level of expertise. We pride ourselves on the caliber of our Team. Each member delivers exceptional customer service, technical competence, and professionalism. Before each member can join our Team, they must first go through an extensive 5-step interview process including individual interviews, group interviews, technical aptitude testing, personality testing, and field testing. By spending the extra time during our interview process, we have been able to assemble a group of highly-motivated people who will focus on your organization's IT needs.
Navakai realizes that being part of the community means more than just selling products and services in Colorado Springs. Each year, we participate in the Southern Colorado Make a Difference Day through Pikes Peak United Way. In addition, each employee actively participates in United Way's Annual Support Campaign, which raises money for local non-profit organizations. Our business is here, our families are here, and our lives are here. By giving back to the community each year, we are committed to Colorado Springs.
